Recognise and reward your most valuable customers
A configurable loyalty platform that brings together customer profiles, points, rewards, campaigns and partner interactions across digital and physical channels.
What buzzPoints helps you achieve
-
Create flexible earn, redeem, expiry and campaign rules.
-
Connect loyalty with ordering, CRM and customer experience platforms.
-
Consolidate customer data from POS, e-commerce and mobile apps.
-
Protect programme value through access controls and fraud safeguards.
-
Use loyalty data to support retention, upsell, cross-sell and win-back activity.
Core modules
Member Database
Manage registration, profiles, preferences and customer segments.
Points Engine
Configure accrual, expiry, redemption and recognition rules.
Earn Catalogue
Manage eligible activities, promotions and earning opportunities.
Rewards Catalogue
Manage redemption rates, offers, vouchers and benefits.
Member Experience
Give members secure access to balances, rewards and promotions.
Merchant Tools
Validate transactions and support controlled merchant engagement.
Related solutions
buzzCart
A configurable online ordering platform that connects ordering, delivery, customer data and loyalty—helping brands reduce aggregator reliance and grow direct revenue.
buzzCX
Collect customer feedback, detect critical issues and turn experience data into actionable service improvements across locations and touchpoints.
buzzComms
An intelligent campaign engine for audience segmentation, multichannel orchestration, personalisation and closed-loop performance measurement.
Tell us what you need to improve.
Share the business challenge or solution area. Our team will review your enquiry and respond with the most relevant next step.